The OMS connects with the ERP and all sales channels. The ERP (and WMS) provide stock updates to the OMS at regular intervals. Often once a day at night. During the day, all orders are pulled into the OMS thus creating a real-time overview of stock at all locations.
This real-time stock overview is made available to all sales channels. The result is that all stock is available in the webstore. In addition, store employees have a full overview of real-time stock.
More stock means more sales. And more accurate and up-to-date stock means less orders with items missing (Manco orders).
