The Enterprise Service Bus is the base layer of ORP. It is the connectivity layer that connects the various applications in the retail IT landscape. A diverse set of API’s splits the flows of order, product and stock data to ensure optimal performance at all times.
The sales channels: webshop, POS in stores, market places, customer service channel get product and stock data from ORP. Key in connecting these channels is the ESB layer within ORP. Only excellent connectivity enables omni-channel order and product management.