Blogs

Ten tips for an optimal omnichannel IT architecture

For many retailers, achieving the optimal omni-channel process and IT architecture is not a simple push of a button. Retailers often have several older systems and processes

 

Wolfpack helps OPEN32 launch omnichannel delivery service

Immediately after closing the stores in the second lockdown, Wolfpack helped OPEN32 to respond more quickly to the new measures. Online orders can now be delivered personally by an OPEN32 employee or can be picked up from the warehouse itself. 
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Wolfpack helps Xenos with the delivery of products from their own stores.

Wolfpack's Omni-channel Retail Platform (ORP) went live at Xenos in September 2020.

On Monday 14th of December 2020, the government unexpectedly decided to close all non-essential stores. At a time of high volumes in the Xenos stores, with Christmas items and gifts. Also at a time when carriers such as PostNL were already operating far beyond their capacity.